Transaction Services Training

DSO (Days Sales Outstanding)

The average number of days it takes a company to collect payment after a sale has been made — a key working capital metric.

Also known as: Days Sales Outstanding, Debtor days, Receivable days

One-line definition

DSO measures how quickly a company turns revenue into cash — a rising DSO signals collection issues or aggressive revenue recognition.

Formula

DSO = (Trade receivables ÷ Revenue) × 365

TS relevance

TS teams track DSO trends over 12–24 months. Deteriorating DSO can indicate customer financial stress, disputes, or channel stuffing (inflating revenue near period-end). A spike at year-end vs mid-year is a red flag.

Related terms